Epicor for Service Enterprises 8.1.1
by Epicor
Overview
| Summary
| Corporate
Info
Epicor is a global leader dedicated to providing integrated
enterprise resource planning (ERP), customer relationship management (CRM),
supply chain management (SCM) and professional service automation (PSA) software
solutions to midmarket companies and divisions of the Global 1000. Founded in
1984, Epicor serves over 20,000 customers in more than 140
countries. Epicor provides solutions in over 30 languages.
Employing service-oriented architecture (SOA) and Web services technology, Epicor
delivers end-to-end, industry-specific solutions for
manufacturing, distribution, retail, hospitality, and services, which the
company aims at increasing efficiency, improving performance, and building
competitive advantage. Epicor offers a range of services with
its solutions to provide a single point of accountability.
Epicor for Service Enterprises
is an intuitive and comprehensive enterprise service automation (ESA) solution.
It manages and streamlines virtually every aspect of your service
organization—from bid management, engagement delivery, and resource
management, to project accounting, portfolio management, and beyond—all within
a single solution. Introduced in June 2003, Epicor for
Service Enterprises builds on an Epicor
investment in professional services automation (PSA) and project accounting of
over twenty years. Version 8.0 offers groundbreaking use of XML Web service and
Microsoft .NET technology. The current release, Epicor for
Service Enterprises 8.1, adds enhanced project
portfolio management (PPM), contingent workforce management, and advanced
collaboration and customization capabilities, all enabling greater planning,
performance, and execution.
For more information, visit the company's web site
http://www.epicor.com
or the product homepage
http://www.epicor.com/www/products/enterprise/industry/esa.htm
|
The vertical segment or industry to
which Epicor for Service Enterprises applies.
 | Associations/Non–Profit
| Banking
| Electronics/High–Tech
| Engineering and Construction
| Financial Institutions
| Health Care
| Insurance
| Medical Devices and Laboratory Equipment
| Pharmaceutical/Life Science
| Publishing/Media
| Service Provider
| Telecommunication
| Utilities |
| | | | | | | | | | | |
|
Functionality, services, or modules
offered by Epicor for Service Enterprises.
| Account management
| Accounts payable
| Accounts receivable
| Budgeting
| Cash management
| Chat room and discussion forum
| Contact management
| Cost accounting
| Customer contract management
| Customer service and support
| Data warehouse functions
| Demand management
| Document management
| E–mail notification and message board
| Earned value measurement (EVM)
| Employee self–service
| Enterprise resource planning (ERP)
| Expense management
| Financial reporting
| Fixed assets
| General ledger
| Invoice management and generation
| Marketing automation
| Multiple user management
| Payroll
| Portfolio management
| Process management
| Procurement and on–line reporting
| Project accounting
| Project costing and billing
| Project management
| Purchase order management
| Repetitive vendor procurement
| Requisitions and quotation management
| Resource management
| Resource sharing
| Risk management
| Sales management
| Time management
| User preference and contact details
| Vendor contracts and agreements management
| Vendor relationship management (VRM)
| Workflow manager |
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|
The ability Epicor for Service
Enterprises has to adapt to non-native, national or regional
standards(e.g., tax and regulatory compliance). This relates to Epicor
for Service Enterprises's level of presence and localization
capabilities.
| Africa
| Asia
| Southeast Asia (including the Far East and Japan)
| Australasia
| Europe (east, central, and south)
| Europe (west and north, including the United Kingdom)
| Latin America (Mexico, Central America, and South America)
| North America (Canada and the United States)
| Middle East |
| | | | | | | |
|
A selection of server platforms
supported by Epicor for Service Enterprises.
| Windows Server (such as NT/2003/Vista)
| Hosted solution or SaaS |
|
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|
The user company size (the total number
of employees) that Epicor for Service Enterprises is suitable
for.
| 51 – 200 Employees
| 201 – 500 Employees
| 501 – 1,000 Employees
| 1,001 – 5,000 Employees
| 5,001 – 10,000 Employees |
| | | |
|
The number of user company sites that Epicor
for Service Enterprises is suitable for.
| Single–site enterprise
| 2–10 sites
| 11–20 sites
| 21–40 sites |
| | |
|
| Headquarters: |
18200 Von Karman Avenue
Suite 1000
Irvine, California
92612
UNITED STATES
|
| CEO |
Tom Kelly |
| Contact Phone: |
NA |
| Fax: |
NA |
| Toll Free: |
<?XML:NAMESPACE PREFIX = SKYPE />
1-800-999-6995
1-800-999-6995
|
|
| Fiscal Year-end: |
December
|
| Fiscal Year Revenues (Growth): |
$429.8 M |
| Fiscal Year Net Earnings (Growth): |
$9.3M |
| Fiscal Year Product vs. Services: |
| Product: |
25% |
| Services: |
75% |
|
|
|
| Fiscal Year Employees: |
3,000
|
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